Privacy Policy - JohnLewis

Our website address is: http://johnlewisfurniture.co.za.

1. Who We Are

Our website address is: . We provide high-quality furniture and home decor, and we take the security of your private information seriously.

We collect information that you voluntarily provide to us, as well as data gathered automatically for technical purposes:

Personal Identification: Name, email address, and telephone numbers.
Transaction & Delivery Data: Physical delivery addresses and order details required to execute purchases.
Technical Data: IP addresses, browser user agent strings, and operating system information for statistical reporting and spam detection.
User Interactions: Data shown in comments forms and any information supplied on your user profile.

We use your data to provide a seamless shopping experience, including:

Order Fulfillment: Sharing your delivery address and contact number with third-party couriers to deliver your products.
Internal Record Keeping: Managing accounts and sales history.
Communications: Sending weekly specials, product offerings, and promotions via email or SMS.
- Opt-Out: You may opt out at any time by replying “STOP” to our SMS messages or clicking the “unsubscribe” link in our emails.
Market Research: Occasionally contacting you for surveys to improve our website and services.

Credit Card Safety: All online credit card payments are processed via secure payment gateways (such as PayU). Credit card details are not stored by John Lewis Furniture under any circumstances.
Data Protection: We have implemented suitable physical and electronic procedures to secure the information we collect.
User Responsibility: We cannot be held responsible for security breaches on your personal device resulting from a lack of adequate virus protection or spyware.

We use “cookies” (small text files) to enhance your experience.

Functionality: Cookies allow us to recognize your device, remember your login details (for two weeks if “Remember Me” is selected), and save your screen display choices.
Analytics: We use cookies to understand purchasing behavior and website usage to improve our product selection.
Control: You can manually delete cookies through your browser settings, though this may limit certain website features.

Comments: When visitors leave comments, we collect the data shown in the form, plus the IP address for spam detection. An anonymized hash of your email may be sent to the Gravatar service ().
Media: If you upload images to the website, please avoid including embedded location data (EXIF GPS), as other visitors can download and extract this information.

Retention: Comments and their metadata are retained indefinitely. For registered users, we store the personal information provided in their user profile.
Your Rights: If you have an account or have left comments, you may request an exported file of your personal data or request that we erase your data. This excludes data we are legally or administratively obligated to keep.

Embedded Content: Articles on this site may include embedded content (videos, images, etc.) from other websites. This content behaves as if you visited the third-party site directly and may collect data or use tracking.
External Links: We are not responsible for the privacy practices of third-party websites linked on our platform.